Communities / Discussions
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General | Top
Q: Who can have an account in the AACSB Exchange?
A: All faculty, staff, and administrators at AACSB member institutions can have an account in The Exchange. Non-members also receive an account when registering for an event, but access to the site will be limited to that particular event.
Q: What is my AACSB Exchange login information?
A: Your login is your email address (.edu, .org, etc.). To ensure you receive access to all applicable member benefits, please do not use yahoo, gmail, etc. Your password for the AACSB Exchange and myAACSB (event registration) is the same.
Q: What if I forgot my password?
A: Click on
Forgot Your Password on the login screen and follow the instructions. Be sure you are using your official organization email address (for example, .edu, .org, etc.).
If this does not resolve your problem, contact: exchange@aacsb.edu
Q: How do I create a username and password if I am a member or visitor and do not have one?
A: Please use the
Create New User section of the login screen to create your AACSB Account if you do not already have one. Be sure to use your official organization email address (.edu, .org, etc) and the 'Find my account by email address' option on the 'Sign In' screen on the left if you are unsure if you have an AACSB Account already created.
My Profile| Top
Q: How do I control what information is shown in My Profile on the AACSB Exchange?
A: From your
AACSB Exchange profile page, click the
'Privacy Settings' link under the
'My Account' tab. This will let you control what information is visible to various users. We recommend selecting the
“Members Only” option, which will make your profile visible only to people with AACSB member access. After you have made changes, click the
“Save Changes” button at the bottom of the page.
Q: My picture will not upload. What’s wrong?
A: The dimensions of the image must be no larger than 600 pixels wide by 600 pixels high. The file size (kilobytes, megabytes, etc.) does not matter. You can check the dimensions in programs like Photoshop, Microsoft Paint, and Microsoft Photo Editor. The image must also be saved in a .jpg, .gif or .bmp format.
Q: How can I update my stated and observed interests?
A: Click on “Profile” under your profile picture at the top right corner or by selecting the profile image on the home page. Stated Interests are topics that you can choose to follow within the content in our AACSB Member orum. and can be updated under your profile page. Observed Interests observe your activity across the AACSB Member Forum and then perform calculations based on engagement with the content based on your engagement across the Exchange. Observed Interests will automatically populate and contribute to your weekly newsletter and daily digest.
AACSB Member Directory | Top
Q: How do I find other members?
A: From the
Directory tab you can search for other members based on:
- Name
- Institution/Company
- Title
- Location
- Affinity group membership, event attendance, and/or committee participation
- Professional interests
- Research interests
- ...and more!
Contacts / Connections | Top
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities / Discussions | Top
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other members.
Q: What communities do I already belong to?
A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.
Q: How do I join/subscribe to a community and the affiliated discussion group?
A: Click on “Communities” in the main navigation and click on “Communities I Can Join” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email).
Q: How can I control the frequency and format of emails I receive?
A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, you can view and control your subscription options.
For each discussion, you have the following delivery options:
- Real time: sends an email every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
- Consolidated Digest: Allows you to combine multiple communities into one notification email.
Q: How do I leave a community or unsubscribe from a discussion?
A: Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "Leave Community” under the Actions column for the discussions you wish to leave.
Q: How do I respond to others’ posts?
A: To respond to a discussion post, please navigate to the discussion post and click “Reply" to send your message to the entire community. To send a message to the only author of the post, please select “Reply Privately” (located in the "Reply" drop-down). We recommend replying privately for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
Q: How do I start a new discussion thread?
A: On the site, go to “Participate" > “Post a message.” From an email for a particular discussion group, you can use the “Post Message” link located at the top of the discussion email. Each community also has a unique email address. Save that to your address book, and easily start a new post like you would a regular email.
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.
Q: Can I search for posts across all the communities?
A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, select one or more facets from the menu on the left side.
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: If you know which library the resource might be located in, find the affiliated community via the My Communities page. Click through the community's landing page, then click on the “Library” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Q: How do the libraries get populated?
A: The libraries are populated in two ways:
1. When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2. You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, please click “Finish” to post your library entry
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.